Claims Assistant, Insurance

Our 27-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary

Supervising/handling marine insurance claims and assisting the Head/Manager with projects assigned to

Key Roles and Responsibilities

• Assist in compilation of claims, primarily H&M, P&I and FD&D claims under supervision.
• Assist with appointment of local correspondents/agents and follow-up on mitigation measures.
• Assist in managing claims related to corporate policies, personal insurances, and seafarers’ insurances, including claim issues thereof.
• Maintain updated list of contact points.
• Assist in dealing with day-to-day operational queries.
• Processing of invoices in a timely manner in relation to the claims.  
• Assist in preparation of claims reports and statistics, and attending claims meeting as required.
• Undertaking any other duties as may be requested by the department Head.

Job Experience, Functional Knowledge and Qualifications
• Law or Shipping Degree from a recognized Institute or University;
• Preferred 2 years’ experience in marine insurance 
• Good understanding of marine insurance and practice;
• Competent language skills in English and Chinese (verbal and written), Mandarin will be an advantage;
• Good interpersonal and communication skills.

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.