Executive / Senior Executive, Fleet Care

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.
 
Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.
 
In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary
To Act as a positive representation of Fleet Management to the seafarers & families, Provides assistance to seafarers & their families in case of emergencies at home while onboard and on leave.

Key Roles and Responsibilities

1. Coordinate the Delivery of Welfare Items to Vessels:
1. Ensure timely dispatch and delivery of welfare items to ships in coordination with logistics and procurement teams.
2. Maintain accurate records of distributed items and ensure their alignment with crew welfare needs and company policies.
2. Upload Daily News Bulletins via the PARIS Portal:
1. Curate and upload relevant daily news content for onboard crew through the PARIS system.
2. Ensure information is current, engaging, and appropriately tailored to the crew's interests and requirements.
3. Prepare Official Documentation for Seafarers:
1. Ensure all documentation adheres to regulatory standards and company templates.
4. Support Monthly Reporting Based on Debriefing Sessions:
1. Assist in compiling monthly analytical reports on key insights gathered during seafarer debriefings.
2. Highlight recurring themes, areas of concern, and suggestions for improvement in crew welfare and engagement.
5. Perform Tasks Assigned by the Fleet Care Department Head:
1. Execute various ad-hoc duties and responsibilities as instructed by the department head.
2. Maintain flexibility and responsiveness to evolving department needs and priorities.
6. Assist in Planning Social Engagements for Seafarers and Their Families:
1. Contribute to the planning and organization of recreational and morale-boosting events.
2. Facilitate activities that strengthen community ties among seafarers and enhance family involvement.
3. Coordinate with vendors, venues, and internal teams to ensure successful event execution.

Job Experience, Functional Knowledge and Qualifications
· Aviation and Hospitality background (Cabin Crew),
· Graduation,
· At least 1 year Work experience in Customer care Aviation/ Hotel industry

Competencies
· Effective communicator
· Excellence in Human Interaction
· Well versed in inter-personal communication

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.