Assistant Manager, Employee Experience

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.

Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary  

Responsible for supporting the HRD and GM, Employee Experience in the development and execution of an industry-leading, global, employee experience including onboarding, learning, performance management, talent development, succession planning and DEI plans - to ensure high performance at organisational, team and individual levels across Fleet Management

Key Roles and Responsibilities 

• Support managers and leaders across fleet in their pursuit of building high performing teams
• Support change management activity and internal communications
• Support the implementation of our EVP, values, priorities and performance measures through various channels
• Support the implementation of an onboarding framework (new joiner experience) globally, including implementation of all underpinning processes and clear accountabilities for different stakeholders
• Take a lead role in supporting the company’s DEI agenda
• Take a lead role in supporting ESG activity
• Support the design and management of company events, engagement activities and other forums
• Support the company’s listening strategy - including surveys, research and analysis
• Support and / or lead projects as directed by the GM Employee Experience

Relationship

INTERNAL:

• Stakeholders (based predominantly in HK, Singapore and India)
• Internal IT Team (across HK/India in particular)

EXTERNAL:

• IT Vendors

Job Experience, Functional Knowledge and Qualifications 

Education / experience / technical skills required:

• Relevant business bachelor’s degree
• At least 5 years in HR, ideally with exposure to talent, engagement, performance, culture change activity
• Experience with digital collaboration tools and surveying tools
• Experience in data analytics, data visualization and articulating data insights
• Experience working in an MNC advantageous
• A change management qualification (e.g. Prosci) would be advantageous
• Fluency in English required, fluency in Cantonese and Mandarin advantageous

General skills / attributes / other:

• Attention to detail
• Highly collaborative
• Strong customer orientation
• Adaptability

Competencies

• Analysis and problem solving
• Collaboration and teamwork
• Listening and communicating
• Customer focus
• Planning and organising
• Initiative
• Accountability

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.