Senior Business Analyst
Our 27-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+diverse types of vessels.
Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.
In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.
Job Position Summary
An exciting and challenging opportunity has opened for a Senior Business Analyst within our Digital/IT Team. The role is a critical part of our Product team identifying opportunities and implementing improvements to our PARIS ecosystem.
The successful candidate will be responsible for driving product requirements with stakeholders and participating in our team of IT professionals to deliver robust, sustainable and flexible solutions to meet strategic goals.
This role is a key part of Fleet’s focus to develop leading digital capability to enhance and improve our platforms deployed over 670 ships and for our 27k+ seafarers.
Key Roles and Responsibilities
As a Senior Business Analyst, your typical day might include:
Supporting Product Strategy through High-Quality Requirement Analysis
• Delivering high-quality user stories addressing both functional and non-functional needs aligned with the product roadmap to ensure we are building the right solutions for Fleet
• Apply critical thinking techniques to distinguish stakeholders’ wishes from underlying needs
• Help inform and shape, in conjunction with the Product Manager, the wider product roadmap and priorities
• Validating and questioning assumptions for the product to anticipate and proactively address problems
Collaboration & Change Management
• Proactively communicate and collaborate with internal and external stakeholders to analyse and anticipate needs
• Make recommendations and Implement process improvements that help in Product Development
• Leading in change management including the training and roll-out of new products across the company working with other stakeholders
Organisation & Thinking Clearly
• Strong priorirtisation skills to be able to handle working on multiple initiatives in parallel
• Focusing on solid, rapid execution, guiding critical trade-offs in product requirements in order to ensure product fit
• Analysing user responses and UX analytics data to examine product performance and determine which/why/how certain sections perform better
• Taking a leadership role, mentor and support for deliverables of other Business Analysts
Job Experience, Functional Knowledge and Qualifications
ESSENTIAL
• 5+ years of experience working in a Business Analysis role in developing repeatable, scalable IT products
• Effective and confident communication in written and spoken English – getting messages across clearly and concisely
• Strong mindset on understanding the use of data to help drive prioritisation - demonstrated through the use of either:
o Advanced Excel skills, or
o Use of database skills such as SQL and ElasticSearch or GoogleAnalytics for UX analytics
• Led change management initiatives across a large department / company to land new capability smoothly and effectively
• Demonstration of influencing senior stakeholders (Director level including C-Level)
• Evidence of mentoring other Business Analysts to help them grow and reach their potential
• Experience of independent working - ability to drive an initiative forward with limited guidance
Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.